Frequently Asked Questions
Is this program safe?
Yes. All guidance is evidence-based and personalized. If you have medical conditions, we coordinate with your healthcare provider.
Do you work with vegetarians and vegans?
Absolutely. Plans are customized to dietary preferences and cultural needs.
Is this medical advice?
No. This is nutrition coaching. For medical diagnoses or prescriptions, consult a licensed physician.
How do I get started?
Start with a free discovery call. We'll review your goals, medical history, and preferences, then recommend the best program for you.
What does a typical program include?
Programs usually include a personalized meal plan, weekly coaching calls, progress tracking, recipes, and habit coaching. Premium packages add concierge support.
How long until I see results?
Results vary by individual and goals. Many clients notice measurable changes in 4–8 weeks with consistent adherence; sustainable outcomes typically appear over 12 weeks.
Can I combine programs (for example, weight loss + skin nutrition)?
Yes. We design integrated plans that address multiple goals simultaneously while prioritizing safety and long-term sustainability.
Do you provide meal delivery or groceries?
We do not provide meal delivery directly, but we offer grocery lists, meal prep guides, and partner recommendations for local delivery services when requested.
What payment methods do you accept?
We accept major credit cards and bank transfers. For high-touch packages, we offer invoicing and flexible payment plans—contact us for details.
What is your cancellation and refund policy?
We offer a 7-day satisfaction window for digital materials and a prorated refund for coaching packages if you cancel within the first two sessions. Specific terms are included in your service agreement.
Do you work with clients outside India?
Yes. We serve international clients via secure telehealth sessions and adapt plans to local food availability and cultural preferences.
How private is my information?
We treat client information as confidential. We use secure systems for notes and telehealth. For full details, see our privacy policy or contact us directly.
Can I request a custom plan for allergies or medical conditions?
Yes. We tailor plans for allergies, intolerances, and many medical conditions. We may request medical records or coordinate with your healthcare provider when necessary.
How do I contact support between sessions?
Clients have access to messaging for brief questions. For detailed follow-ups, schedule a short check-in or use your next coaching session.
Do you recommend supplements?
We recommend supplements only when evidence supports benefit for your goals and after reviewing your diet and medical history. We do not prescribe medications.
Can I gift a program to someone else?
Yes. We offer gift vouchers and can set up a program in the recipient’s name. Contact us to arrange gifting and scheduling details.